QR appointment booking, live patient queues and digital prescriptions for clinics and hospitals in India. Book a free demo of MedTech Fixaters.
Patients book by scanning your QR code and follow their turn on their phone. Doctors prescribe in seconds. Patients need no app and any phone works, every doctor gets a separate login, and every clinic gets its own QR code and booking link.
MedTech Fixaters is an AI-powered, multi-tenant healthcare platform for clinics and hospitals in India. It connects hospital administration, private doctor workspaces, QR-code appointment booking, live OPD token queues, digital prescriptions and an inbuilt patient CRM in one system, with each hospital's data isolated using PostgreSQL row-level security.
Frequently asked questions
How does the QR appointment system work?
Every hospital receives a separate QR code and appointment link. Patients scan the QR, view departments and available doctors from that hospital, then continue with AI-guided or direct appointment booking.
How does the Inbuilt Healthcare CRM work?
The inbuilt CRM provides 360° unified patient profiles, automated WhatsApp & SMS recall reminders 48 hours prior to visits, chronic care pathways (Hypertension, Diabetes), and instant post-OPD feedback collection without needing costly third-party software.
Is each hospital's data kept separate?
Yes. Each hospital operates inside its own protected workspace. Doctors, patients, appointments, queues, revenue, and records stay separated between hospitals via PostgreSQL Row-Level Security.
Can each doctor see every hospital patient?
No. Doctors only access patients assigned to them. Hospital administrators access authorized records inside their own hospital.
How does AI-guided booking work?
The AI collects appointment-related details and helps guide patients toward an appropriate department or available doctor. Patients also have the option to skip AI guidance and book directly.
How does the live queue system work?
Every doctor has an independent queue. When a consultation is completed, the waiting queue updates for patients assigned to that doctor.
Does every hospital receive its own QR code?
Yes. Every registered hospital receives a unique QR code and appointment link.
Will Hospital H1 see doctors from Hospital H2?
No. Hospital QR pages and dashboards show only authorized data from the selected hospital.
Can a patient skip AI assistance?
Yes. Patients can skip AI guidance and use the normal direct appointment booking flow.
What details can patients provide while booking?
Patients can provide information such as name, age, contact details, symptoms, known conditions, previous medicine, and previous doctor information where available.
Can a hospital administrator manage doctors?
Yes. Hospital administrators can manage authorized doctor profiles, appointments, queues, activity, and access status within their hospital.
Does each doctor have a separate dashboard?
Yes. Each doctor receives an individual dashboard and separate login credentials.
Can a hospital administrator view doctor activity?
Yes. Hospital administrators can view authorized appointment activity, doctor workload, queues, and patient records inside their hospital.
What happens when a doctor is blocked?
The doctor's access is removed until an authorized administrator restores the account.
What happens when a hospital is blocked?
The hospital loses platform access according to the account status configured by the platform administrator.
Can the system store patient history?
Yes. The platform supports appointment history, consultation records, prescriptions, reports, and other authorized patient information.
Does the platform support automated follow-ups?
Yes. Hospitals and doctors can manage follow-up reminders, appointment reminders, and patient communication workflows.
Will patients receive notifications?
Patients can receive appointment confirmations, queue updates, appointment reminders, follow-up reminders, and report notifications.
Can doctors receive new appointment notifications?
Yes. Doctors can receive notifications for new appointments, queue activity, cancellations, and other relevant updates.
Can hospitals track revenue and appointments?
Yes. Hospital dashboards support appointment monitoring, patient activity, doctor activity, and revenue tracking.
Is there an AI assistant for platform questions?
Yes. The MedTech AI Assistant helps visitors understand platform features, hospitals, doctors, QR appointments, live queues, and patient management.
Do I get a free website with the yearly plan?
Yes! When you subscribe to any yearly plan (Clinic Starter, Hospital Pro, or Enterprise Mesh), we design, build, and host a custom, mobile-friendly website for your clinic or hospital at zero extra cost, including custom domain setup, online appointment booking, doctor profiles, and Google SEO.
